Maintenance and support is an essential part of the software development lifecycle. We provide maintenance and support services not only for solutions developed by us but also for third party solutions. Due to our proven software development processes, we are able to offer high-quality support, maintenance and enhancement services at reduced costs.
As the role of technology in business changes from business enabler to business transformer, the range and complexity of systems and the dependence on them will only increase. Today’s IT organizations must address the need for stability, performance and functionality across an ever-increasing range of legacy, hosted and proprietary systems – and to do so in a way that unlocks system potential without additional cost burdens. Our dedicated maintenance and support engineers, with extensive experience in corrective, adaptive, perfective and preventive maintenance, deliver a combination of maintenance and development services such as: 2nd and 3rd level support (case management, fault investigation and diagnosis, workaround provision, bug fixes, hotfix releases, release management, support case and issue tracking), maintenance, monitoring, improvement, enhancements and new functionality implementation.
Proactive and systematic care of network health and performance increases reliability, efficiency, productivity and employee satisfaction Timely help when you need it keeps you working. Email Security keeps your network free of Spam, Viruses and Spyware.
As time goes by, corporate software is complemented, interchanged or removed to stay in line with the changing business requirements and technology updates. Adaptive maintenance delivered by the team ensures that your software work stably and reliably in the new, altered environment.
These services enable facilitated updates & releases management to ensure that your system or application stays in line with the latest technology and far ahead of competition. If non-stop operation of your system is top critical to your business, Nallu Infotech can simultaneously proceed with our maintenance activities in background mode: while we are enhancing or fixing your solution the system remains available 24/7.